Terms and Conditions
1. Introduction
Welcome to Activation Hero. By using our website (activationhero.com), you agree to these Terms and Conditions. Our service involves assisting users in drafting letters for wrongful termination and mailing them to the offending company via USPS.
2. Service Description
Activation Hero provides a service for drafting wrongful termination letters. Customers are required to complete a worksheet to assist in drafting the letter. The final draft will be sent to the customer for electronic signature before mailing.
3. User Responsibilities
Users must ensure the information provided in the worksheet is accurate and complete. The content of the letter should not include any prohibited or offensive material. Users are responsible for electronically signing the draft letter to authorize its mailing.
4. Payment Terms
A flat fee is charged for our service. Payments are processed through secure third-party payment processors, and we do not store credit card information on our servers. Users must adhere to the terms and conditions of the applicable payment provider.
5. Refund Policy
Customers can cancel the service and request a refund if dissatisfied with the draft letter. No refunds are offered after the draft letter is mailed out.
6. Privacy Policy
We collect necessary personal data to provide our service. This is collected to create your letter and to send, and will be used in third party fulfillment services for your order.
7. Intellectual Property
The content on our website, excluding user-submitted information for letter drafting, is the property of Activation Hero.
8. Disclaimers and Limitations of Liability
Activation Hero is not responsible for any direct or indirect consequences of the mailed letter. Service availability and quality cannot be guaranteed.
9. Modifications to Terms
We reserve the right to modify these terms and conditions. Users will be notified of significant changes.
10. Governing Law
These terms are governed by the laws of the jurisdiction where Activation Hero is based.
11. Contact Information
For any queries, complaints, or requests, please email support@activationhero.com.
12. Effective Date
These terms are effective as of Jan 23, 2023.